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How ormas118 Handles Your Personal Data

When you open an account on ormas118 and connect your DANA, OVO, or GoPay wallet, you share certain personal details with us — and we take that seriously.

Account data kept privateWallet details encryptedDANA, OVO, GoPay protectedYour data, your rightsContact us to request changes
ormas118 How ormas118 Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply SSL encryption across all account sessions, which means data moving between your device and our servers — including your DANA or OVO wallet credentials entered during deposit — travels in an encrypted state. Cookies are used to maintain your login session and remember your device so returning access is faster; you can manage cookie preferences through your browser settings at any time. We do not use cookies to serve third-party advertising. Account security steps include email or SMS verification when a new device logs in for the first time.

SSL Encryption Every session on ormas118 runs under SSL. Your login credentials, wallet numbers and transaction data are encrypted in transit, not exposed to third parties.
Cookie Use We use session cookies to keep you logged in and remember your device. No advertising cookies are placed by us. Manage preferences through your own browser settings.
Data Retention Account data is kept for as long as your account is active and as required by applicable law. When an account is closed, data no longer needed for legal obligations is removed or anonymised.
Change Requests You can ask us to correct, export or delete your personal data by contacting support via live chat or email. We will verify your identity before acting on the request.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to the data we hold, ask us to correct inaccurate details, or raise a concern about how your information has been handled, our support team is the right starting point. You can reach us through the channels below. When contacting us about a data matter, include the email address or phone number registered on your account so we can locate your record without delay.

Team online

Live Chat

Start a live chat session from your account dashboard. Identify yourself with your registered email or wallet number and describe your data request clearly.

Email Support

Send a written data request to our support email address. We aim to acknowledge privacy-related emails and begin processing within a reasonable timeframe.

Account Help Centre

Our Help Centre includes a dedicated section for account and data queries. Submit a request form there and attach any relevant account verification details.

Common Questions About Your Privacy on ormas118

These are the questions we hear most often about how your personal data is managed on this platform. If your question isn't covered here, our support team can help you directly via live chat or the Help Centre.

We collect your name, email, phone number, and the wallet identifier you register — such as your DANA number or OVO mobile number — along with device and session data when you log in.

No. Your DANA, OVO, or GoPay credentials are used only to process your own deposits and withdrawals. We do not share wallet details with advertisers or unrelated third parties.

Yes. Contact our support team via live chat or email with your registered account details. We will verify your identity and then provide the relevant data within a reasonable period.

Data needed to meet legal or compliance obligations is kept for the period required by applicable law. Data no longer needed after account closure is deleted or anonymised.

No. Cookies on ormas118 are used to maintain your login session and remember your device for faster returning access. We do not place cross-site advertising or tracking cookies.

Reach out to support immediately through live chat or the Help Centre. Give us your account email or registered wallet number so we can investigate and respond promptly to your concern.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.