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What You Agree To When You Use ormas118

Access to ormas118 is subject to legal terms that govern your account, your wallet activity across DANA, OVO, and GoPay, and how we handle your data. These conditions apply wherever local law permits and are meant to be read before you open an account.

Account TermsData & PrivacyWallet ConditionsJurisdiction NoticePolicy Updates
ormas118 What You Agree To When You Use ormas118
LEGAL CONTACT

Reach Us on Policy or Account Questions

If you have a question about how a specific term applies to your account — or if you want to request changes to your stored data — our support team handles those requests directly. You can reach us through live chat, email, or our in-app contact form. All legal queries are logged and responded to in order.

Live Chat Use the chat widget in your account dashboard to raise a legal or policy question. We log every request and respond in sequence — no query is dropped.
Email Support Send detailed policy queries or data-access requests to our support email. Include your registered wallet type — DANA, OVO, or GoPay — so we can locate your account.
In-App Form The contact form inside your account lets you attach screenshots or reference a specific transaction. Useful when a wallet verification step is in dispute.
ACCOUNT SECURITY

How We Protect Your Data and Account Access

Data handling, cookie use, account security, and retention periods are all defined within our policy framework. We only store what is needed to verify your account and process wallet transactions. Here is how each area is handled in practice.

Data Handling

We collect only what is needed to verify your identity and process wallet activity via DANA, OVO, or GoPay. Data is not sold or shared with third parties outside of payment processing.

Cookie Use

Cookies keep your session active across devices — so if you switch from mobile to browser, your account state carries over. You can manage cookie preferences in your account settings.

Account Retention

Account data is retained while your account is active and for a defined period after closure, as required by applicable law. You can request deletion by contacting support with your registered wallet details.

Requesting Changes

To update, correct, or remove personal data, send a request through live chat or email. Include your account ID and the wallet — DANA, OVO, or GoPay — linked at registration.

Legal Questions About Your ormas118 Account

Below are the questions we get most often about account terms, data rights, and how our policies work in practice for users in Indonesia.

Yes, but only where local law permits access. Availability is jurisdiction-dependent, and we do not accept accounts in regions where online gaming is prohibited by local regulations.

You can submit a data-access request through live chat or email. Include your account ID and the wallet type you registered with — DANA, OVO, or GoPay — so we can locate your records.

Data is retained for a legally defined period after account closure. After that window, you can request full deletion through our support team by providing your registered wallet details.

We post updates to the terms on this page. Continuing to use the platform after a posted change means you accept the updated conditions. Check this page if you want to review the current version.

Yes. Your OVO, DANA, or GoPay account name must match the name on your ormas118 profile. Mismatches can delay or block withdrawal verification until the details are reconciled.

Use the in-app contact form or live chat to raise a dispute. Reference the specific transaction or clause and attach any relevant screenshots. We log and review every submission.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.